Broken Laptop

Ali was still groggy and didn’t bother to check who was calling when he picked up the phone. Immediately after hearing the sobs on the other line, though, he knew exactly who it was. She sounded frantic and it took a while before Maia could form whole sentences.

“Ali, my laptop broke down. I was doing work on it and the monitor suddenly went blank but the laptop’s lights are still on. I have an assignment due next week and all my work’s inside there. I’ve tried everything but it still doesn’t work. I really need your help.”

Ali is not an IT expert. He knows the basics of working a computer, but troubleshooting is not one of his strengths.

Ali sounded cool, thinking it was just something trivial. “Have you tried taking out the battery?”

“Yes.”

He began to realize that this wasn’t just a normal problem. “Have you tried taking out all the wires?”

“Yes. I’ve tried all that and it doesn’t work. There’s nothing on the screen and the computer won’t shut down or restart.”

Ali was baffled. This was beyond his limited knowledge. He still wanted to sound composed, even though he was perplexed, if only to calm her down. She regressed to mumbling like a little child, sounding afraid. Ali couldn’t think of anything else.

“Have you tried putting it in the fridge?”

“Huh?”

“Because that wouldn’t help.”

There was silence. Then, Maia burst into laughter. It went on for a good five, maybe even seven seconds.

“Thanks, Ali. I needed that.”

“No problem, sayang. Sorry I couldn’t help with your laptop. Just leave it be for the night and hopefully we’ll think of something else tomorrow.”

“I love you, baby. Good night.”

“Good night, sayang.”

Ali put down the phone, pondered if Maia was feeling better, smiled, and went back to sleep.